FAQs

State Utilities

  • What types of heating systems do you service?

    Our services cover a broad spectrum of heating systems, including oil-fired boilers, furnaces, and water heaters. If you're uncertain about your specific system, please don't hesitate to contact us. We're always ready to assist you with any questions or concerns.

  • Do you offer emergency heating repairs?

    Indeed, we provide round-the-clock emergency heating services. Should you experience a loss of heat during nighttime hours or over the weekend, you can rely on us for prompt and dependable assistance.

  • Can you help me upgrade or replace my heating system?

    Certainly. We offer comprehensive heating system installations and upgrades. Our team will evaluate your home's specific requirements and suggest an energy-efficient system that aligns with your financial considerations.

  • How often should I schedule maintenance for my heating system?

    We advise scheduling annual maintenance prior to the start of the heating season. Regular servicing helps prevent unexpected breakdowns, enhances system efficiency, and prolongs the lifespan of your heating equipment.

  • How do I schedule an oil delivery?

    Scheduling an oil delivery can be done via telephone or through our website. We also offer an automatic delivery service, ensuring you never have to worry about depleting your oil supply.

  • Do you offer emergency oil delivery?

    Yes, we do provide emergency oil delivery services. If you find yourself running low or out of heating oil, please contact us immediately. We prioritize such deliveries to ensure our customers don't have to endure the cold.

  • What types of payment plans do you offer?

    We offer various flexible payment options, including budget billing and price protection plans. These options are designed to help you manage your heating expenses throughout the year more effectively.

  • What should I do if I run out of heating oil?

    In the event you run out of heating oil, please contact us immediately for an emergency delivery. In the interim, it's crucial to switch off your heating system to prevent potential damage. Please wait for our technician to arrive and safely restart your system.

  • Do you offer service contracts?

    Yes, we do offer service contracts. These include annual maintenance, priority service, and discounts on repairs. It's an excellent way to ensure year-round peace of mind regarding your heating system.

  • How can I reduce my heating costs?

    Several strategies can help lower your heating bills, including regular system maintenance, upgrading to a high-efficiency system, and utilizing a programmable thermostat. We'd be pleased to recommend solutions specifically tailored to your home's needs.